No data flow through VM

Hi ERC-Team,

We are facing issues connecting to our VM. We connected the VM successfully before but after the downtime we are facing issues. Below is the output from the husarnet status command :
image

Although the VM’s status changed to “active”(before it was inactive), we were still unable to ping it. The no data flow indication in the status suggests that there may be a connectivity issue on the VM side.

Could you please check from your end whether the VM is properly connected? This VM is critical for today’s ROS test, so your urgent support would be greatly appreciated.

Looking forward to your response.

Best regards,
Manas

[Update]
We are using nightly and our Vm status shows:-

[ip] active/inactive, tunelled - sometimes its active sometimes its inactive

Still whenever we are pinging → no response.

Thanks,
Manas
Team Shunya

Most of the Teams have faced this issue and it was being resolved on a case-by-case basis together with a Team as soon as they mentioned it.